Our team are able to see you face to face in the Chesterfield Advice Centre, Monday-Thursday.
Book an appointment by calling 01246 540444 or 01246 540464
If you need to see someone outside these times, give us a call and we will fit you in at a time which is convenient for you.
We offer support via the phone for women who need someone to listen to their experience of domestic abuse. We offer impartial advice on safety planning, legal options, finances, safeguarding your children, housing options and immigration issues. We understand that it is often a big step to contact a helpline, and all calls will be dealt with in a sensitive and confidential manner.
- DDVSAS’s helpline service is non-directive.
- Helpline workers aim to enable callers to make their own choices.
- It is important to us that we empower the caller and do not make personal judgements or attempt to influence.
- We have zero tolerance to abusive calls.
- We provide information, not personal advice or views.
- If we don’t know the answer to a specific query then we signpost to either an appropriate service or research and call back.
Operating in Chesterfield, North East Derbyshire and Bolsover.
At times calls made to the helpline may be listened to by another member of the helpline team. This is part of our training and development and enables us to provide a better service.
We aim to answer the helpline within six rings and to respond to voicemails within one working day.
Our Community Workers can arrange to see you at your home or another location convenient to you. To be referred into the Community Team you can either ring our helpline or the Derbyshire Domestic Abuse Support Line on 08000 198 668.
3 women’s refuges provide short-term accommodation for those needing to flee domestic abuse. We understand how difficult it is for you and your children to move away from familiar surroundings. Our staff will provide you with support for emotional, financial, legal, housing and other issues so you can begin to rebuild your life.
Dispersed Refuge, properties in the community
4 dispersed properties provide accommodation for a family who may have additional needs for example large families, boys over 18 years old, drug or alcohol issues.
Our counselling service is a free service and provides a safe space to talk about things that might have been troubling you for some time. Counselling can help you make changes in your life or work through difficult or confused feelings. The Counselling Service is a member of the British Association for Counselling and Psychotherapy and follows its code of ethics.
This service which works to the British Association of Art Therapists provides the opportunity to use art materials in a safe environment to enable expression and communication for people who find it hard to express their thoughts and feelings verbally.
The Freedom Programme is a 12 week domestic abuse awareness course for women offered in community settings.
Derbyshire countywide services
Independent Domestic Violence Advisors (IDVA)
Provides high-risk crisis management including IDVA support at Specialist Domestic Violence Court in Chesterfield.
Services for perpetrators
The Abusive Behavioural Change (ABC) Project is a six-month programme for men or women who recognise that they are abusive to a partner or ex-partner and wish to change their behaviour. This programme is available to those in both opposite-sex and same-sex relationships. You can self-refer or a professional from another agency can refer on your behalf – simply complete one of the forms below: